Appreciated by customers
At Candles Online, we focus on handcrafting and delivering beautiful, sophisticated custom candles and the best customer service for people like you.
Our 15 years of business plus wonderful customer reviews are our guarantee of high quality personalised candles that meet your expectations and help create a special, meaningful and memorable memento for any important occasion.
Our Customer Email Reviews
I would definitely recommend this company to anyone, I rang the owner by 9am today and left a msg I was contacted back within half an hour spoke with Emma directly, not only was she sympathetic she listened to me and asked how she could help. She said she would send me through a proof as I had no idea what to expect and was in regular contact with me today has finished my 7 candles and will post tomorrow highly recommend
I have ordered twice now and been so extremely happy on both occasions. Constant communication and fast delivery. Items were packaged with care. Highly recommend and will purchase from again
Thanks so much for Scarlett’s baptism candle! It’s gorgeous and looks perfect next to our wedding candle
Received my candles today. Thanks so much, they are awesome!
Just a brief note to let you know the candle arrived this morning and it is beautiful! Thank you so much – it is exactly what I was hoping for Kate’s christening, perfect! Thanks again
I have received the candle. Thank you so much it looks fantastic. I am so happy with it. Thank you for being so prompt and getting back to me quickly. I will definitely be recommending you to my girlfriends. Thanks again
Just emailing to let you know I have received the candles and I am so happy with them. They look absolutely beautiful! I love them so much! Thank you, I can’t thank you enough. Your service and professionalism was amazing. I will definitely highly recommend you to everybody I know! You have made me the happiest person. Very happy; thank you once again. I’m so happy with everything :) :)
I just wanted to take this opportunity to thank you for everything you have done in relation to our wedding day personalised unity candles. You were very helpful from day one – providing guidance and assistance every step of the way. Not only did you exceed our expectations with high class quality and professionalism but the detailing on the candles is incredible. There are no words to describe how elegant and unique our personalised candles are. They are something we will cherish forever as a memento of our special day and I want to thank you for allowing this to happen. I will definitely use your service again in the future and gladly recommend you to family and friends
Thank you! To my surprise we received our candle today. What a quick, friendly and easy process. It is exactly what I wanted and matches the other two we ordered from you years ago. I will definitely be recommending you to my family and friends. Thank you once again for your great service and beautiful candles
I have received the candles… They are beautiful, thanks again you were so easy to work with
I received my candle & candle holder and they both look great. Great service and very quick! Thank you!
Thank you so much for doing the candle for us at such late notice. The best customer service we have had for a very long time! We really appreciate it
I just wanted to thank you for the beautiful candle unity set you made up for me. The candles themselves look fantastic! The quality of your work far exceeded my expectations and I cannot tell you how happy I am with them. To order something online is always a little worrying, because you’re never quite sure how it’ll turn out once you receive your product! Your service was wonderful too – prompt and polite. Thank you again for producing and delivering a wonderful product!
I would like to thank You and Your team for fulfilling the order. The candles look exquisite, just the touch required for such a celebration. Your efficient and professional customer service contributed immensely to flowing of the arrangements for my daughter’s special day
I received the candle this morning, I can’t tell you how happy I was to receive it, it was better than I imagined, the people in my office, have offered the comments and they all think the candle looks amazing, thank you for helping me to make my little boys day that little bit more special, I look forward to seeing the Wedding Candles, will be in contact regarding those
Thank you so much for the prompt service – we got our candle today. You certainly know how to make and present such a beautiful product. Well done, I’m sure the Christening will be made just a little more special for it
Just wanted to let you know that I received the candles this morning and they look wonderful. Thank you very much
Just a quick note to say how pleased we were with the candles you made for us. Thank you so much for your advice and suggestions for the bonbonniere candles – the guests loved them and they added an extra special touch to the tables. Everyone commented on the Wedding set. We will certainly recommend you to all our friends
They’ve trusted us
More than 3,000 customers have trusted Candles Online for over 10 years to hand-make their personalised candles for baptisms, christenings, weddings, memorials, anniversaries and more.